Tower Centre, Ballymena.

 

At The Tower Centre we take handling and processing your personal data seriously. Data you provide to The Tower Centre is never used nor shared unlawfully with anyone outside of The Tower Centre. We are committed to not only limiting how long we keep your data, but limiting the data we require from you when you make a booking. This privacy policy sets out:

  1. Who we are
  2. What data we collect from you
  3. Why we need it
  4. How we use it
  5. Who we share it with
  6. How you can see the data, amend the data or have it deleted.

 

Who we are

The Tower Centre is a business at web address http://towercentre.com, with a physical address in Ballymena, Northern Ireland.

 

What personal data we collect and why we collect it

The Tower Centre collects personal data in three ways, signing up to the newsletter, singing up to the TC Club and through the contact form.

When signing up to our newsletter we require an email address. This is the address we use to send our email newsletter to. Our newsletter lets users knows our latest deals and upcoming sales. A list of email addresses is collected in an online database hosted by MailChimp. You can find their privacy policy here: https://mailchimp.com/legal/privacy/.

When signing up to the TC Club we require a name, email, date of birth & address. This data is used to sign the user up to the TC Club. We use the users email address and address to contact them. We use the date of birth to verify the users age.

When contacting us, we require a name, email, contact number & details of the enquiry. When a user submits a contact form we capture this data so we can accuracy reply to users questions.

The Tower Centre also uses Google Analytics to track your location on the site. This plug-in helps us generate a picture of what customers are looking at on our site and helps us tailor it to customer’s needs. Google collects your IP address to help us do this.

To use our site is to accept the use of cookies. Cookies are tiny pieces of information stored on your computer, to verify who you are, and if you have an account. If you log into this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. We will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

 

Who we share your data with

The information you provide to us will only ever be used for the intention it was provided for. The Tower Centre will not share your data with anyone without permission and we are committed to only working with companies who have a strict GDPR policy.

 

How long we retain your data

We are committed to not holding your data longer than necessary.

If you sign up to our mailing list, your email will remain on the list until you unsubscribe.

If you contact us by email or by writing, we will keep the information you supply for as long as necessary to deal with your request.

 

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including all data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

As someone who provides us data, your rights over your data include:

  1. Right of access
  2. Right to challenge accuracy of data held on you
  3. Right to object to the use of your personal information 
  4. Right to object to direct marketing
  5. Right to restrict use of your personal information
  6. Right to erasure of your data
  7. Right to withdraw your consent for us to use your data

If you have a data protection question or would like to assert any of your rights over your data, please email The Tower Centre data protection officer at info@towercentre.com and we will reply promptly. Alternatively you can write to us at:

 

Tower Centre,
5A Wellington St,
Ballymena
BT43 6AH

 

Data breach procedures

In the case of a data breach it is now the law that we contact those affected as soon as possible. In the unlikely event of a data breach, we will contact users within one working day to inform them that their data may have been accessed by someone else. We do everything possible to stop this from happening.
 

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Car Parking

Adjacent to public car parking facilities including a multi storey car park.

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Toilets

Disabled Toilets and Baby Change Facilities available.

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ShopMobility

Wheelchair Availability

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Safe Child Scheme

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Radio Link System

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First Aiders Available

With Defibrilator On Site

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Public Telephones

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Cash Machine

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Vehicle Assistance

Locked Out, Flat Battery etc